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SAUDI
TELECOM
4
technicians from Saudi Telecom were recently in Grenoble for training
on Galaxy UPSs, giving us the opportunity to meet them and ask a few
questions. |
Faisal
S. Aljaji
Satellite Systems Engineer
"MGE
UPS SYSTEMS had the solution that best fit our specifications."
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Interview
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Where
did you learn about MGE UPS SYSTEMS and our power-protection solutions?
A reseller introduced us to your company at a meeting with our satellite
operations department in Saudi Arabia. He gave us the MGE solutions
catalogue and other information about MGE UPS SYSTEMS. As we were
looking to change our old equipment, we were very interested in your
solutions. |
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What
were your selection criteria?
We
have a large satellite station that is very sensitive to power problems.
This station must remain up and running at all times.
The old Emerson UPSs we had been using were having problems and it
was time to look for a replacement.
MGE UPS SYSTEMS had the solution that best fit our specifications. |
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How
did you decide which equipment you needed?
We have four sensitive systems and we needed to replace the old 120
kVA Emerson units that protected them. A high-performance solution
based on four 200 kVA Galaxy UPSs perfectly matched our needs. |
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Are
you completely satisfied with your decision?
We haven't received our equipment
yet, but we are confident that it will fully satisfy our power protection
needs.
In addition, we know we can count on MGE for technical support and
spare parts for these units for 15 years.
What
do you think of MGE's training program?
We are very pleased with the training we received and are now familiar
with all aspects of the Galaxy equipment we will be using.
Our satellite applications are very sensitive and we are now in a
position to operate and maintain the equipment without any risk of
interrupting service to our customers.
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About
Saudi Telecom
Saudi
Telecom provides telephone, wireless and leased line services throughout
Saudi Arabia. It is dedicated to bringing its customers the Products and
Services they need. For this, it is developing a Customer-Focused organisation
that will be more helpful and more approachable. The process is underway
and will change the way the company does business and the way it works
with its customers.
Visit their web site:
http://www.stc.com.sa
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