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MGE Support Page
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Hardware Support
1- Did you check the manual of the product? If you need a new copy, click here.
2- If you have a product warning (LCM) click here.
3- If you do not find any answer to your problem on the web site, you can contact our Hardware Support Team.

 

Software Support
1- Are you sure you are running the latest software release?
2- Did you check the software manual? Go to the "Installation, use" chapter then select your OS.
3- See if your problem is listed in the Software and Communication FAQs.
4-For experts: Technical description of the communication protocol between the UPS and the computer.
5- If you do not find any answer to your problem on the web site, you can contact our Software Support Team.
If you have a problem that doesn't fit "Hardware" or "Software" categories, please click here.
Other usefull info
    Certifications and Certificates
USB, Software, Declaration of conformity, ISO, TUV, Environment, Construction, Industry, Safety...
Complete List
    Technical notes
Complete list
What is a UPS and why use a UPS?
The main UPS Technologies
    International voltage and frequency
A complete list of countries with local voltage and frequency
    White papers
White papers written by our specialists
Abstracts and papers
    Glossary
Glossary and explanation of UPS terms sorted by alphabetic order

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MGE UPS SYSTEMS